Terms & Conditions

Welcome to DSG Ventures International LLC.

These Terms and Conditions explain how we operate, how we handle orders, and what you agree to when using our website (www.dsgglobals.com) or purchasing through our online store and affiliated sales channels.

You accept these terms when you browse our website or make a purchase.

1. Purpose and Scope

DSG Ventures International LLC operates as a U.S.-based importer, wholesaler, and distributor of dental, medical, and laboratory equipment.

Our mission is to support clinics, laboratories, and healthcare professionals with dependable products that enhance patient safety, clinical precision, and everyday efficiency.

These Terms and Conditions apply to all dental professionals, clinics, laboratories, educational institutions, and distributors engaging with DSG — whether through online transactions, purchase orders, or direct business arrangements.

2. Product Accuracy and Representation

We strive to ensure all product listings—descriptions, technical specifications, and visuals—accurately reflect what you receive.

However, due to supplier updates or design improvements, minor variations may occur.

DSG reserves the right to modify product details, pricing, or stock availability without prior notice to maintain compliance and operational accuracy.

3. Pricing, Payment, and Billing

• All transactions are processed in U.S. Dollars (USD).
• Pricing may adjust due to market fluctuations, supplier costs, or import duties on dental and medical devices.
• Applicable taxes and regulatory fees are calculated at checkout.
• Orders are processed once payment verification is complete.
• DSG accepts major credit cards, PayPal, ACH transfers, and approved purchase orders from licensed professionals, institutions, or distributors.

Our goal is transparency—no hidden fees, just clear, accurate billing for every practitioner and distributor we serve.

4. Order Acceptance and Fulfillment 

When you place an order, you’ll receive a confirmation acknowledging receipt.

Please note that confirmation doesn’t guarantee acceptance. DSG reserves the right to:

• Verify payment and account details
• Decline any order flagged as incomplete or potentially fraudulent
• Cancel or adjust orders based on stock availability or manufacturer delays

Once your order is approved and packed, you’ll receive a shipping confirmation with tracking details so you can monitor your delivery in real time.

5. Shipping and Delivery

Our shipping practices are outlined in the DSG Shipping Policy.

Our logistics team partners with reputable carriers to ensure timely delivery. Estimated delivery times depend on your location, customs processing, and carrier schedules.

While we take every step to ensure on-time delivery, DSG cannot be held responsible for delays caused by third-party factors (e.g., customs inspections or carrier disruptions).

6. Return and Refunds

We stand behind the quality of our products.

If a product arrives damaged or defective, please notify us within the timeframe outlined in our Return & Refund Policy so we can assist promptly.

Returns must be authorized in advance and include all original packaging and documentation.

Unauthorized returns or products damaged by improper use may not qualify for a refund or replacement.

Our team values your satisfaction and will work to find the best solution—whether replacement, credit, or refund.

7. Product Use and Liability

All DSG products are intended for professional use and should be handled in accordance with manufacturer guidelines.

We’re committed to safety and compliance—but cannot be responsible for damages resulting from misuse, unauthorized modifications, or improper installation.

Always ensure dental and medical devices are used by qualified personnel and maintained according to recommended schedules.

8. Intellectual Property and Ownership

All images, documents, brand marks, and educational materials provided by DSG Ventures International LLC are protected intellectual property.

Reproduction, modification, or distribution without written consent is prohibited.

We work hard to build a brand that professionals trust—please help us maintain that integrity.

9. Compliance and Governing Law

DSG Ventures operates under all applicable U.S. FDA, CE, and ISO compliance standards relevant to our medical and dental product categories.

These Terms are governed by the laws of the State of California, with disputes subject to the jurisdiction of Los Angeles County courts.

10. Updates to These Terms

We may periodically update these Terms to reflect improvements in policy or operations. All revisions will appear on this page, and continued use of our services constitutes acceptance of any updates.

11. Contact Information

dsgventuresinternational@gmail.com

+1 (424) 221-6580